As a tenant, there are struggles that you face when it comes to keeping all of your information organized. It can be difficult to access contact information when you need to fill out a maintenance request, or simply updating payment and profile information. That is why Old Dominion Realty Property Management (ODRPM) has created an online portal that keeps all of your information in one place. This allows for easy accessibility and convenience when tackling day to day responsibilities. Listed below are some of the key features of the tenant portal.

Key features:

• Rental payments through tenant portal: The struggle of paying rent through different intermediaries is done! You can pay online in a safe and secure way.
• Ability to purchase or learn about renter’s insurance: Now, the answers to any questions about renter’s insurance can be found online with the ability to actually purchase it right then and there.
• Access to account balance information: Any outstanding balances or rent payments you owe will be accessible to you online.
• Filing maintenance requests for services you need as well as tracking for such requests: The pain of trying to contact someone to help when there is a problem that needs immediate assistance is over! Through the renter’s portal, you can easily file a request and you will not have to worry about someone missing it.
• Access to payment history and account details: When you need to go back and check your past payments, that information will be stored in your account.
• Ability to contact property manager with questions: Do you ever struggle to get in contact with the property manager? Now, you will not have to worry about them missing your emails or calls because you can contact them directly online!
• Gain further details on the property you are renting: Stay updated and informed on your property’s details with this feature! You will have all the information you need on the property at all times, not just during your initial search.
• Can easily update payment methods and other profile information: All of your payment and profile information can be updated in the matter of minutes. The information you put into the system is protected and you will not have to worry about losing it.

ODRPM’s online portal is meant to help tenants maximize the value in what they are renting and to ensure they have an enjoyable renter experience. These unique features are part of what makes Old Dominion Realty a valuable and reliable partner. The relationship between tenants and agents is of the utmost importance and these features benefit all involved. If you want to learn more about how our portal works and how these features are utilized, you can find that information on our site. 

ODRPM wants to make your life as a tenant easier and less stressful. ODRPM puts the needs of tenants first and will ensure the stressors that accompany renting a property are put at ease.

To learn more about what we can do for you or with any questions you may have, contact us on our website!